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AN INTRODUCTION TO EMPLOYEE RESEARCH TECHNIQUES

Employee Survey Benefits

The main benefits that can be achieved from employee research include:
  • Demonstrating to employees that you are taking a genuine interest in them, their views and ideas,
  • Identifying strengths and weaknesses in management performance and organizational policies, procedures and technology which will improve operational efficiency and reduce costs, as well as improving employee satisfaction,
  • Improving employee retention, which will in turn reduce the costs of recruiting and retraining replacement staff and make your company a more attractive employment proposition,
  • Improving the ability of employees to achieve a better balance between their work and home lives and thereby reduce staff absenteeism,
  • Determining key contributors and barriers to delivering excellent customer service and soliciting invaluable improvement ideas from employees who deal with customers on a daily basis,
  • Determining issues that may arise from changes in current programs so that they can be managed in a proactive rather than a reactive way, with the benefits from the change being realized at the earliest possible opportunity,
  • Helping HR Directors to get key employee issues and concerns to the forefront of the organization's management agenda.


Table of Contents
  1. Introduction

  2. Research Benefits

  3. Types of Employee Research

  4. Deciding on Methodology

  5. Satisfaction Surveys

  6. Planning for Employee Surveys

  7. Web vs. Paper Surveys

  8. Questionnaire Design

  9. Survey Completion

  10. Analysis and Reporting

  11. Action Planning

  12. Prioritizing Actions

  13. Formalizing Action Plans

  14. Reviewing Action Plans

CLICK HERE to download a printable PDF copy of this guide
Where do you fall within the Loyalty Matrix?
Employee Engagement
» Committed Loyalist?
» Change Seeker?
» Compromiser?
» Opportunist?

What's your guess?

Take our short demo survey and find out now. An Insightlink 4Cs Survey can let you see this valuable data on employee engagement within your organization.



Did You Know?

Our repeat clients who have used our 4Cs Action Planning Workbook average a 7% increase in overall satisfaction on follow-up surveys.

Employee surveys are a low cost investment in the success and profitability of your company. Research shows that companies with higher levels of employee satisfaction financially outperform their peers.

Get a no-obligation quote today and find out how improving employee satisfaction can also improve your bottom line.



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